Case Study: Slalom achieves automated processing of 10,000 monthly expense reports and saves 20 hours/week with Emburse

Slalom - Customer Case Study

Slalom, a global consulting firm of 8,500+ employees across 39 markets, faced an outdated expense system that made submitting, approving, and reimbursing more than 10,000 expense reports per month slow and frustrating for employees. Seeking mobile capabilities, stronger analytics, and seamless integrations with corporate cards and travel tools, Slalom selected Emburse and implemented Emburse Chrome River along with managed services such as Emburse Solution Advisor and Emburse Insight Advisor.

Emburse automated Slalom’s expense workflow, added mobile receipt capture and email approvals, and applied built‑in policies and custom compliance rules plus managed reporting. As a result, Emburse now processes roughly 10,000 reports monthly, eliminated about 20 hours of manual AP work per week (≈4 hours per day), increased first‑time receipt collection to at least 85%, and allowed Slalom’s finance team to defer headcount increases and focus on strategic expansion.

Slalom

Rob Potter

VP Finance