Case Study: Polsinelli Shughart achieves automated accounts payable and faster payments with Emburse (Chrome River INVOICE & EXPENSE)

Polsinelli Shughart - Customer Case Study

Polsinelli Shughart, a national Am Law 100 firm with 850+ attorneys, faced unmanageable, manual accounts payable and invoice processing that caused duplicate expense entry, slow approvals, and paper‑based storage issues. To automate AP workflow and eliminate double entry, Polsinelli deployed Emburse’s Chrome River INVOICE alongside its existing Chrome River EXPENSE solution.

Emburse implemented a phased rollout with weekly project meetings, leveraging the familiar Chrome River interface to drive fast, seamless adoption; end users could submit and track invoices and approvals online or via email. The Emburse deployment accelerated approvals and payments, reduced paper and storage costs, enabled remote approvals, improved accounts receivable aging and cash flow, and let the AP team support roughly twice the number of attorneys without adding staff.

Polsinelli Shughart