Case Study: PizzaExpress achieves unified expense, invoice, and payments management with Emburse

PizzaExpress unified expense, invoice, and payments with Emburse

Pizza Express, a multinational casual dining chain, needed to replace paper-based, Excel-driven expense and invoice processes that caused poor visibility, complex audits, and slow reimbursements. After evaluating several providers, Pizza Express selected Emburse—deploying Emburse Chrome River for expenses and invoices and later adding Emburse Cards—to simplify workflows with a more intuitive, customizable user experience.

Emburse automated receipt capture, approval routing, PO features and ERP integrations, and introduced card-based payments with preset budgets, giving managers better spend control and finance clearer visibility. The solution doubled reimbursement frequency (from monthly to twice monthly), processed 200% more expense reports, reduced manual effort and paper costs, and streamlined audits—delivering measurable time and cost savings for Pizza Express.

Pizza Express

Olga Pavlova-Grebliauske

Finance Systems Manager