Emburse
91 Case Studies
A Emburse Case Study
Pace University, a private university serving about 13,000 students, faced a growing workload in accounts payable as a legacy Emburse customer processing roughly 1,000 expense reports and credit card reconciliations each month. With their Emburse expense solution disconnected from a third‑party audit tool, AP spent more than 10 hours monthly on manual audits, spot‑checking, and resolving false positives, and had to manually audit about 25% of submissions.
Emburse implemented Emburse Audit — a fully integrated, machine‑learning‑backed solution with tech‑assisted human auditors — to centralize rules and automate exception handling. Emburse Audit eliminated 100% of manual auditing, reduced spot‑checking by 75%, and cut audit time by more than half, while independent auditors worked directly with employees to resolve issues and drive better receipt submission and end‑user ownership.
Regina Beatty
Director, Accounts Payable