Case Study: OKI Europe achieves 70% faster traveler reimbursements and 20% reduced spend with Emburse

OKI Europe selected Emburse to centralize and simplify expense management

OKI Europe, a 500-employee division of OKI Data Corporation operating across 15 EMEA locations, faced an outdated, fragmented expense process: multiple disconnected systems and inconsistent policies across offices, more than 250 active GL codes, poor visibility into spend, and travel reimbursements that often took three weeks. After an RFP, OKI Europe selected Emburse and its Emburse Chrome River solution for its global capabilities (including complex VAT reclaim), mobile features, reporting, and self-service administration.

Emburse implemented a centralized Chrome River solution with country-specific rules, mobile receipt capture with OCR, and automated routing/pre-approvals, giving finance full EMEA visibility. As a result, OKI Europe reduced GL codes by about 70% (from 250+ to ~80), sped traveler reimbursements by 70% (from ~3 weeks to ~1 week), and cut regional spend by 20%, while improving manager oversight and user experience.

OKI Europe

Albert Kupfer

Director Finance & Administration EMEA