Case Study: OKI Europe achieves 20% cost reduction and 70% faster reimbursements with Emburse (Chrome River)

OKI Europe Ltd. - Customer Case Study

OKI Europe, a division of OKI Data Corporation with ~500 employees across EMEA, faced fragmented, mostly manual travel and expense processes with more than 250 GL codes in use and reimbursements taking three weeks or more. To modernize and centralize expense management, OKI Europe selected Emburse’s Chrome River expense solution to handle complex VAT reclaim rules and provide a customizable, user-friendly global platform.

Emburse implemented Chrome River across OKI’s EMEA operations, consolidating 250+ GL codes to about 80, building country-specific per-diem and VAT workflows, and enabling mobile receipt capture with OCR and automated approvals. The centralized solution gave finance full visibility, cut regional spend by 20%, reduced GL codes by ~70%, and sped traveler reimbursements by 70% (from roughly three weeks to one week).

OKI Europe

Albert Kupfer

Director Finance & Administration EMEA