Case Study: McInnes Cooper achieves rapid ROI and saves 20–40 hours/month with Emburse Chrome River

McInnes Cooper saw a return on investment with Chrome River in under 3 months

McInnes Cooper, a medium‑sized professional services firm, faced manual, spreadsheet-based expense and invoice processing and needed automation, policy enforcement and better end‑user accessibility. After evaluating Concur and Chrome River, they chose Chrome River by Emburse to replace their manual processes.

Emburse implemented Chrome River, providing configurable approval workflows, a built‑in business rules engine, credit card reconciliation, mobile access and ERP integration. McInnes Cooper estimates saving 20–40 hours per month, saw a return on investment in under three months, and realized reduced manual-entry errors, faster reimbursements, easier card reconciliation, improved spend visibility, stronger fraud mitigation and higher employee satisfaction.

McInnes Cooper

Theresa Caissie

Accounting Manager