Case Study: West Virginia University Foundation achieves 2x faster reimbursements and one‑hour P‑card reconciliation with Emburse Chrome River

How Emburse Chrome River enables this foundation to focus on its core mission of raising and disbursing funds for the university, rather than being bogged down by tedious AP tasks

West Virginia University Foundation, a non-profit raising and disbursing charitable funds for West Virginia University, struggled with a slow, paper-based expense process that relied on PaperSave scans, manual audits, handwritten approvals and email routing. Reimbursements routinely took 10–14 days, P-card reconciliation consumed a full-time employee and produced two-foot-high stacks of paper, and there was no reliable way to verify compliance. To address this, the Foundation implemented Emburse’s Chrome River EXPENSE and INVOICE.

Emburse replaced manual workflows with a mobile, automated system that enforces policy, integrates P-cards, and centralizes approval tracking. As a result, expense and invoice processing times fell from up to two weeks to one week (2x faster), P-card reconciliation dropped from 10–12 days to about one hour, and ledger posting of P-card charges shortened from 60–90 days to just a few days—giving the finance team better visibility into spend and more time for strategic work.

West Virginia University Foundation

Daniel Hill

Manager, Disbursement Services