Case Study: Hinshaw & Culbertson LLP achieves 90% faster invoice processing and streamlined expense & AP with Emburse Chrome River

Hinshaw & Culbertson switched from Concur to Emburse, leveling-up spend optimization

Hinshaw & Culbertson LLP, a U.S. national law firm of about 1,000 employees, struggled with manual, non‑scalable accounting processes and an invoice workflow that handled roughly 3,200 invoices monthly. After finding Concur unable to meet the firm’s legal‑specific expense and billing needs, Hinshaw & Culbertson LLP became an Emburse customer and implemented Emburse Chrome River to address expense and AP automation challenges.

Emburse implemented Chrome River to centralize expense and invoice management, building custom rules and integrations and adding mobile and credit‑card capabilities to speed client billing. As a result, Emburse cut invoice processing time by 90% (from about 10 minutes to 1–2 minutes per invoice), reclaimed hundreds of AP hours for higher‑value work, expedited client billing, increased spend visibility and reduced risk.

Hinshaw & Culbertson LLP

Adrienne Kuhel

Accounting Operations Manager