Case Study: GrayRobinson achieves scalable, automated expense and invoice processing with Emburse (Chrome River)

GrayRobinson - Customer Case Study

GrayRobinson, a 600+ person law and lobbying firm with 15 locations, was hampered by an in-house Microsoft Access AP/expense system that lacked routing, attached backup, and scalability. Seeking a modern solution that would capture invoice and expense data at the source, enforce compliance and approvals, and integrate with Aderant Expert, Nuance scanning, credit card feeds and FX processing, GrayRobinson selected Emburse (Chrome River) EXPENSE and INVOICE.

Emburse implemented EXPENSE and INVOICE in a single 18‑week rollout with quick training and onsite support, enabling direct invoice scanning, built‑in approval routing, duplicate checking and end‑user tracking. The solution eliminated manual mail/email workflows, reduced duplicate payments, improved visibility for billing and AP, and allowed GrayRobinson to reassign one full AP position and a half‑time IT role—achieving ROI within the first year.

GrayRobinson

Jesse Rudolph

Accounting