Case Study: FTI Consulting achieves 50% faster reimbursements and paperless expense management with Emburse (Chrome River EXPENSE)

FTI Consulting - Customer Case Study

FTI Consulting, a global consulting firm with 4,600+ employees, faced a paper‑intensive, mostly manual expense reporting process that required printing and mailing forms and reimbursing based on submitted (rather than approved) expenses. To eliminate manual workflows, enforce travel policies at the front end, simplify approvals, and integrate quickly with their ERP, FTI selected Emburse’s EXPENSE (Chrome River EXPENSE) solution.

Emburse implemented Chrome River EXPENSE with a fast, low‑cost rollout (initial setup and integration in under three months), an intuitive web interface that required minimal training, and configurable policy and routing rules that enforce compliance automatically. The deployment cut reimbursement time in half to five business days, freed up employee travel accounts, reduced training downtime, and delivered seamless ERP integration, producing measurable efficiency gains for FTI Consulting.

FTI Consulting