Case Study: First Busey Corporation cuts expense turnaround from two weeks to two days with Emburse (Chrome River)

First Busey Corporation - Customer Case Study

First Busey Corporation, a financial services holding company with 1,400+ employees, needed to replace a manual, paper- and spreadsheet-driven expense process that caused lost paperwork, duplicate payments and heavy AP follow-up. Seeking a flexible, mobile solution with analytics and easy integration to support growth and mergers, First Busey chose Emburse’s Chrome River expense management solution to automate their complete expense workflow.

Emburse configured Chrome River to enforce business rules, automate approval routing, integrate with Prologue and the company’s Visa program, and enable mobile “Snap & Send” receipt capture; they also trained admins who then trained end users. The result: reduced friction between AP and departments, faster support and configuration turnaround, and a measurable reduction in expense reimbursement time from roughly two weeks to a maximum of two days.

First Busey Corporation

Sally Bauer

AVP/Accounting Operations Manager