Case Study: Buddle Findlay achieves 75% faster expense report processing and saves up to 24 hours per week with Emburse (Chrome River EXPENSE)

Emburse Chrome River eliminated the need for manual data-entry, allowing Buddle Findlay’s finance team to prioritize more rewarding work

Buddle Findlay, a leading New Zealand law firm, faced a slow, paper-based expense process that required manual form-filling, physical receipts, and extensive data entry that created errors and heavy month‑end workload for the AP team. To modernize expense management the firm selected Emburse (Chrome River EXPENSE) to replace its paper workflows and improve efficiency, compliance and mobility.

Emburse implemented Chrome River EXPENSE with mobile features like Snap & Send and email approvals and automated approval workflows, enabling self-service reporting and real‑time tracking. As a result Emburse helped Buddle Findlay reduce expense report processing time by 75%, save up to 24 hours per week for the AP team, improve submission timeliness and staff morale, and cut paper usage — with plans to expand to Chrome River INVOICE across AP.

Buddle Findlay

Esther Song

National Finance Manager