Case Study: CSG International Saves 20-40 Hours Per Month with Emburse Chrome River

CSG International Saves 20–40 Hours Per Month After Switching Over

CSG International, a global telecommunications services company, needed a better way to standardize and modernize expense management across its organization. Before switching, the team relied on a mix of Concur and another ERP solution, which created bottlenecks, limited visibility, and made corporate card reconciliation and policy compliance more difficult.

Emburse Chrome River provided the enterprise expense management capabilities CSG International needed, including automated workflows, flexible approvals, mobile access, OCR, and integration with existing systems. With Emburse, CSG International saved an estimated 20-40 hours per month for its finance team, improved reimbursement speed and compliance, reduced manual errors, and achieved a measurable return on investment within 6-12 months.

CSG International