Case Study: Pharmacists Mutual Insurance Company achieves faster reimbursements and cost savings with Emburse (Certify)

Company Chooses To Switch to Certify From Previous Complicated System

Pharmacists Mutual Insurance Company, a specialty insurer serving pharmacists and other healthcare providers, was burdened by a complicated, paper‑based travel and expense process that left employee reimbursements taking 14–17 days and consumed significant accounting time and postage. Seeking a modern T&E solution, they turned to Emburse and implemented its Certify travel and expense management platform.

Emburse deployed Certify to automate expense reporting, e‑receipt capture and approvals, and integrate all general ledger accounts while enabling in‑system inquiries between accounting and users. The change cut processing to a maximum of five days (12 days faster), sped credit‑card reconciliation by three days, reduced postage costs by $1,944, and saved roughly 4,800 sheets of paper annually—resulting in faster approvals, lower overhead and improved compliance for Pharmacists Mutual Insurance Company.

Pharmacists Mutual Insurance Company

Terri Tweedy

Management Accountant