Case Study: Carelon Global Solutions cuts expense processing time by 66% and boosts travel compliance with Emburse

Carelon Global Solutions India transformed expense management with innovative automation

Carelon Global Solutions India LLP (Carelon), a leading provider of data analytics and IT services for healthcare, was struggling to manage travel and expense reports for 17,000 employees across four locations: reimbursements took up to 30 days, travel-policy compliance was low, and finance lacked detailed spend analytics. Carelon selected Emburse—deploying Emburse Enterprise, Emburse Analytics and Emburse Solution Administrator—to streamline workflows, enforce compliance, and integrate with its existing systems.

Emburse implemented an automated T&E platform with pre-approval workflows and analytics, cutting expense processing time by 66% (from 30 to 10 days), increasing advance travel bookings from 45% to 85%, improving travel policy compliance by 70%, halving short‑notice reservations, and delivering 5–10% savings on airfare, while giving Carelon’s finance team real‑time visibility into departmental spend for better planning. By using Emburse, Carelon achieved measurable cost and efficiency gains and freed staff to focus on core healthcare initiatives.

Carelon

Manoj Ladi

Managing Director of Finance