Case Study: Busey cuts expense reimbursement time from two weeks to two days with Emburse Chrome River

Busey - Customer Case Study

Busey, a financial services company with over 1,400 employees, faced a highly manual expense management process that relied on spreadsheets and paper, causing delays and inefficiencies. They needed an automated, flexible, and easy-to-use solution to handle expense reports, approvals, and analytics, especially with future company growth through mergers in mind. The company selected the Emburse Chrome River EXPENSE product to address this challenge.

The solution implemented by Emburse was highly configurable, integrating easily with existing systems and providing built-in business rules and approval routing. This automation eliminated friction between departments and drastically reduced the reimbursement turnaround time from two weeks to just two days. The results for Busey included significant time savings, the alleviation of administrative tension, and a system capable of seamlessly adapting through multiple mergers. Emburse provided excellent support and a user-friendly mobile experience, leading to high satisfaction across the company.

Busey

Sally Bauer

AVP/Accounting Operations Manager