Case Study: Bryan Cave Leighton Paisner achieves automated expense & invoice management and 12%+ VAT recovery with Emburse

Berwin Leighton Paisner - Customer Case Study

Berwin Leighton Paisner, an international law firm with more than 1,200 lawyers across 31 offices, faced time-consuming, error-prone expense and invoice processes built on Excel and paper receipts that produced incomplete data and missed VAT recovery. The firm evaluated solutions and selected Emburse — deploying Emburse Chrome River along with Emburse Solution Administrator services and enterprise expense, invoice, and pre-approval tools — for its legal-industry expertise, intuitive UX, and integrations with Elite, Blade, Opes and Reed & MacKay Travel.

Emburse implemented a phased global rollout with pilot groups, classroom training and in-app guidance, integrating with existing systems to automate workflows and enforce data hygiene. As a result, Emburse delivered greater visibility and control, reduced write-offs, enabled more granular reporting, cut AP contract headcount, and increased VAT reclaim to in excess of 12%, with ongoing product innovation and support driving further savings and analytics opportunities.

Berwin Leighton Paisner