Case Study: Austin Powder achieves up to 75% faster reimbursements with Emburse Chrome River

Austin Powder - Customer Case Study

Austin Powder, a company in the chemicals industry with a nearly 200-year legacy, was burdened by a costly and high-risk manual expense process. Its employees, who often travel to remote locations, struggled with a paper-based system that led to infrequent submissions and reimbursements that could take up to a month. They selected Emburse Chrome River to implement an automated, mobile expense management solution.

The Emburse Chrome River solution provided a superior mobile experience, allowing for easy on-the-go receipt capture and submission. This resulted in significantly faster reimbursements, now typically processed within a week instead of a month. The automated system improved compliance, eliminated manual errors, and provided valuable data insights, saving time for employees to focus on the company's core mission.

Austin Powder

Shelton Palmer

Expense and Card Administrator