Case Study: Atlas Reality reduces in-app purchase failures with Embrace

Atlas Reality reduces in-app purchase failures by over 75% with Embrace

Atlas Reality, a mobile game studio behind ATLAS:EARTH, needed better visibility into user-impacting issues across its Unity-based Android and iOS app. The team struggled with sporadic in-app purchase failures, slow manual issue reproduction, and blind spots in third-party ad SDK performance.

Using Embrace, Atlas Reality added breadcrumbs and leveraged User Session Insights and Network Monitoring to trace failures, identify dropped network connections, and distinguish first-party from third-party issues. Embrace helped the team reduce in-app purchase failures by more than 75%, cut troubleshooting time significantly, and shift initial triage to non-technical staff so engineers could focus on higher-priority work.

Atlas Reality

Beau Button

Chief Technology Officer