Case Study: Credit Acceptance Corporation accelerates developer service speed with Embotics Corporation's Commander

Credit Acceptance Corporation Improves Developer Service Speed through Provisioning Automation

Credit Acceptance Corporation, a financial services company, struggled with a highly complex IT environment and a fully manual provisioning process that required multiple teams and could take several days to fulfill developer requests. The company needed a faster, more scalable way to deliver resources and improve service response times, so it turned to Embotics Corporation and its Commander cloud automation platform.

Embotics Corporation implemented Commander quickly, with Credit Acceptance going live in about two weeks and without professional services. The solution automated provisioning through a self-service model, removing the need to involve network, storage, and VMware teams for each request. As a result, what once took five people up to three days can now be completed in under 10 minutes, improving time to market and giving developers faster access to resources.

Credit Acceptance Corporation

Rael Mussell

VP of IT Support