Case Study: a large cancer center speeds prior authorizations and boosts revenue with Ember Prior Authorization Intelligence

Tackling Prior Authorization with Intelligence

A large cancer center in the Northeast, with over 250 oncology specialists, faced significant delays in patient care and financial strain due to a slow and burdensome prior authorization process. The center needed to overcome complex payer requirements and inconsistent timelines that were overburdening its staff. To tackle this challenge, the center adopted Ember’s Prior Authorization Intelligence.

By implementing Ember's solution, the cancer center gained proactive insights and automated workflows to accelerate authorizations. This resulted in a 45% reduction in approval timelines, the recovery of $1.1 million in revenue, and an 18% lift in net collections within the first six months. Most importantly, Ember enabled the center to provide timely access to life-saving treatments, allowing its clinicians to refocus on patient care.