Case Study: a mid-size healthcare company reduces claim denials and boosts collections with Ember Copilot

How Ember Copilot Maximizes Revenue and Minimizes Denials

The customer, a mid-size healthcare company, was struggling with the significant administrative burden and financial losses associated with claim denials, which cost them considerable staff time and revenue. To address this, they implemented Ember Copilot, an AI-powered claims management solution from the vendor Ember.

Ember's solution provided real-time claim validation and predictive denial analytics to proactively catch errors before submission. This implementation resulted in a 52% reduction in their denial rate within 90 days and a 41% decrease in accounts receivable days. Most significantly, Ember helped the healthcare company capture an additional $3.2 million in revenue during the first year.