Case Study: TrovaTrip increases booking conversion rates with EmbedSocial

TrovaTrip increased booking conversion rates by 12% with customer testimonials in just 4 weeks

TrovaTrip, a travel company founded in 2017 for young professionals, needed a better way to build trust with potential travelers. As bookings depended heavily on credibility, the team wanted to make customer feedback and reviews more visible across their site and channels, but their existing reputation management tools were clunky and hard to manage.

EmbedSocial provided an easy-to-implement review aggregation solution that pulled in customer testimonials from Facebook and Google through a responsive, user-friendly interface. With EmbedSocial, TrovaTrip saw real-time reviews displayed onsite, leading to a 12% increase in booking conversion rates in just 4 weeks and a 62X return on investment.

TrovaTrip

Nick Poggi

Co-Founder