Case Study: Ticket Time achieves higher sales and lower staffing costs with Embed

Ticket Time increases sales by $17K in 6 weeks with Embed

Ticket Time, an amusement arcade that opened in Southport, Australia during the COVID-19 pandemic, faced significant challenges including travel restrictions, limited staffing, and the need to implement extensive government-mandated health protocols. To address these issues, they partnered with vendor Embed to implement its self-service kiosk solution.

Embed's self-service kiosks allowed customers to reload game cards and check balances without staff assistance, which also provided crucial data for contact tracing. This solution saved Ticket Time approximately $7,000 in extra wages over a six-week period by reducing the need for staff. Furthermore, the arcade saw a $17,000 increase in sales during that same period. The owner declared the Embed kiosk to be the best investment he had made for the business.

Ticket Time