Case Study: Stars and Strikes achieves greater operational efficiency and a better guest experience with Embed

Stars and Strikes switches 19 locations to Embed’s cashless system

Stars and Strikes, a family entertainment center operator with nearly 20 locations, needed a centralized and scalable operational solution to support its continued growth. Their challenge was to move away from disconnected systems to a connected cashless system that would work across all venues and provide robust business analytics. They also required strong support to manage issues across their multiple locations.

Embed implemented its integrated cashless system, including smartTOUCH card readers, the TOOLKIT software suite (GURU, SALES, REPORTS), and PRIZES Redemption POS. This solution provided Stars and Strikes with a centralized, cloud-based platform that streamlined operations, offered valuable data insights, and included reliable support. As a result, Embed helped the customer achieve increased operational efficiency, maximize manpower through kiosk sales, and support their ongoing expansion plans.

Stars and Strikes Family Entertainment Centers