Case Study: Apex Entertainment triples locations and creates a seamless multi-location guest experience with Embed

Apex Entertainment - Customer Case Study

Apex Entertainment, the largest family entertainment center in New England, sought to provide a seamless, consistent guest experience across its multiple locations. To overcome this challenge, they partnered with Embed for a comprehensive suite of hardware and software solutions.

Embed provided an integrated system including kiosks, card readers, and a central management platform. The key to the solution was Embed’s open API, which allowed Apex to offer universal game cards purchasable online and usable at any location. As a result, Apex successfully tripled its number of locations and gained the ability to create a custom-tailored experience for guests at each facility, leading them to describe their relationship with Embed as a long-term partnership and a smart investment.

Apex Entertainment