EMAPTA
18 Case Studies
A EMAPTA Case Study
HLB Mann Judd, an award-winning advisory firm, faced a looming talent shortage and rising cost pressures that threatened its long-term growth in finance and accounting. To overcome these challenges, the firm partnered with offshoring vendor EMAPTA to find a scalable solution beyond traditional local recruitment.
EMAPTA implemented a secure, dedicated offshore team for HLB Mann Judd, focusing on cultural alignment and robust training. This solution delivered significant results, including an NPS score above 80, a 20% faster client turnaround time, and a utilization rate improvement of 15 basis points to over 75%. The firm also achieved less than 5% attrition, demonstrating the model's stability and success.