Case Study: a US prop-tech firm scales fast with Emapta

a US prop-tech firm migrates 400+ employees in 6 months with EMAPTA

A US prop-tech firm specializing in AI-powered 3D modeling faced significant challenges with its previous BPO provider, including poor communication, lack of trust, and facility concerns. Seeking to reclaim control and rebuild trust, the company partnered with vendor EMAPTA for strategic outsourcing support to consolidate its operations and scale its global workforce.

EMAPTA executed a dual-track plan, rebadging over 400 employees in the Philippines with a 95% retention rate and building a new custom office in just 16 weeks. Simultaneously, EMAPTA launched a new nearshore team in Colombia. The results included zero service disruption, no cybersecurity incidents, and a marked improvement in team satisfaction and operational efficiency. The vendor EMAPTA positioned the firm for continued global expansion.