Case Study: Washington National Cathedral achieves 100% tracking of recurring maintenance and renovation projects with eMaint

Washington National Cathedral Relies on eMaint for Tracking 100% of Recurring Maintenance and Renovation Projects

The Washington National Cathedral—a 54‑acre campus of 20 buildings including schools, residences and administrative offices—needed a better way to coordinate its maintenance across a 30‑person trades staff. Leadership required 100% labor tracking, justification of maintenance budgets, and automated work assignment by trade or skill to manage daily recurring tasks, preventive maintenance, and multiple renovation projects.

eMaint’s web‑based CMMS provided a time‑card application, customized billing routine and automated work‑order assignments with mobile approvals and project cost tracking. As a result the Cathedral now captures 100% of maintenance labor, automates chargebacks to departments, tracks renovation expenses against budget, and streamlines planning and budgeting while enabling technicians and managers to assign and manage work from smartphones.

Washington National Cathedral

Nick Hunter

Director of Security and Facilities Management