Case Study: GSH Group achieves 25% productivity improvement with eMaint mobile CMMS

Smoothly and painlessly transitioning into the new age of tracking with computerized maintenance management software

GSH Group, a facilities management and energy-control services provider, struggled with lost productivity and slow response times because mechanics and engineers relied on texts, faxes and paper-based entries to track work orders and equipment status. With critical equipment spread across sites and only about 22% of CMMS users leveraging mobile tools, the company needed a faster, more reliable way to communicate and update maintenance data in the field.

GSH implemented a mobile CMMS—opting for tablets for larger screens—backed by management commitment, staged training and a six-month rollout while keeping the old system as a fallback. The move enabled real-time work-order communication, eliminated manual re-entry, and delivered about a 25% productivity improvement within roughly 18 months as staff adapted to on-the-go access and updates.

GSH

Reed Ell

Director of Operations