Case Study: Rockland Community College improves request security and maintenance accountability with eMaint CMMS

Rockland Community College secures key requests and processes nearly 10,000 work orders with eMaint

Rockland Community College, a public higher education institution, faced significant challenges with its previous CMMS provider, which was inflexible and unreliable. This led to poor user adoption and a reliance on easily lost paper forms, creating a communications and administrative nightmare. To address this, the college sought a new solution and selected eMaint's CMMS software for its configurability and ability to adapt to their needs.

eMaint implemented its software-as-a-service (SaaS) CMMS, which alleviated headaches associated with maintaining hardware and backups. The solution was configured to mirror the college's paper forms to ensure rapid adoption. As a result, Rockland Community College improved accountability by tracking work completion and vehicle usage, enhanced security in its key request process, and used reports to justify overtime and staffing. The system has processed nearly 10,000 work requests since implementation.

Rockland Community College