eMaint
136 Case Studies
A eMaint Case Study
Outpatient Imaging Affiliates (OIA) operates 23 outpatient imaging centers nationwide and needed a centralized way to manage maintenance and service information for capital equipment across locations. Their challenge was to track model numbers, purchase orders, spare parts, warranties, service contracts and vendor uptime guarantees for hundreds of devices while also providing documentation for accreditation and supporting budgeting and replacement decisions.
In 2012 OIA implemented eMaint CMMS, using professional services to configure forms and dashboards. The system now tracks 200+ assets (CT, MRI, ultrasound, X‑ray, printers, etc.), links photos and contracts, issues purchase orders for out‑of‑contract work, and monitors downtime and expenses. Real‑time reports and location-specific dashboards improved accreditation readiness, clarified uptime performance, and enabled better budgeting and contract negotiations.
Kelly Firestine
Director of Clinical Operations