Case Study: Green Light Group achieves 20% increase in on-time work completion and enhanced labor visibility with eMaint

Green Light Group Gains Visibility into Labor and Offers Clients Flexibility and Enhanced Service

Green Light Group is a service provider that maintains and repairs industrial floor-cleaning equipment for hospitals, schools, government agencies and retail clients. After a failed project with another CMMS, the company adopted eMaint in 2014 to gain visibility into staffing, profitability by location, average turnaround times and other key operational metrics.

By self-training and cleaning up data in eMaint, Green Light Group built dashboards, reports and client portals to track work orders, asset history and technician performance. The system automated work requests, improved accountability and enabled repair-vs.-replace and profitability analysis; since implementation the company has increased on-time work completion by 20% and delivers personalized portals and reports that boost customer satisfaction and inform territory realignment.

Green Light Group

Adam Carroll

Business Analyst