Case Study: Caris Life Sciences achieves automated, error-free facility management and regulatory compliance with eMaint

eMaint Helps Caris Life Sciences Effectively Manage Their Specialized Facilities

Caris Life Sciences is a bioscience company that performs molecular profiling and blood testing for cancer patients, operating labs in Phoenix and Basel. Managing high-tech lab equipment, facilities, and work requests from 200+ scientists under strict regulatory standards proved difficult with their primarily paper-based, help-desk system—making predictive maintenance, scheduling, and accurate record-keeping unreliable.

In 2012 Caris implemented eMaint CMMS for its affordability and functionality, with a fast, smooth rollout supported by strong customer service. The system automated work order requests, eliminated manual data-entry errors, created complete asset histories, integrated with Microsoft SharePoint, and organized records to ensure compliance—enabling better maintenance planning and more informed financial decisions.

Caris Life Sciences

Mark Eichkorn

Director of Facilities and Real Estate