Case Study: Tencorr Packaging achieves 20% production boost and up to 38% downtime reduction with eMaint CMMS

eMaint CMMS helps cardboard producer meet soaring product demands

Tencorr Packaging, Canada’s largest independent corrugated cardboard producer with two Ontario plants, faced rapidly rising demand from ecommerce and costly equipment downtime (about $10,000 per hour). The company relied on paper-based logs and tribal knowledge for asset and parts management, leaving maintenance schedules, parts availability, and workflows inefficient and error-prone—so Tencorr selected eMaint CMMS in 2017 to modernize and scale its maintenance operations.

By appointing plant champions, cataloging thousands of parts, optimizing workflows and delivering in-person eMaint training, Tencorr automated parts tracking and preventive maintenance. The results: production up 20% in under three years, downtime down 38% at Brampton and 31% at Mississauga, world-class maintenance status for both plants, fewer inventory redundancies, better parts visibility, and actionable real-time dashboards as the company moves toward predictive maintenance.

Tencorr

Bill Strachan

Director of Manufacturing