Case Study: Dunn Tire achieves 25% fewer pad-lift repairs and 35% fewer emergency air-dryer work orders with eMaint

Dunn Tire Benchmarks Performance and Ensures Continuous Improvement Across 36 Retail Locations

Dunn Tire, a Buffalo‑based tire retailer and wholesaler with 36 locations (30 retail sites and 6 warehouses) across PA and NY, needed a CMMS to increase accountability, track asset health and repair costs, establish preventive maintenance (PM) schedules, and support its 5S continuous‑improvement efforts.

By implementing eMaint for asset tracking, location‑tagged work requests, PMs (including pad lifts, HVAC and air dryers) and fleet maintenance for 101 vehicles, Dunn Tire gained dashboards and reports to benchmark performance across sites and improve planning. The program delivered measurable results: a 25% drop in corrective work for pad lifts, a 35% reduction in emergency air dryer work orders, better HVAC care and loss prevention, improved scheduling and visibility, and data to justify staffing and costs.

Dunn Tire

Adam Harrison

Continuous Improvement Communications Coordinator