Case Study: Cintas achieves 50% R.O.N.A. increase and company-wide standardization with eMaint

Cintas Achieves Higher R.O.N.A. and Improves Standardization and Communication

Cintas, a North American provider of corporate identity uniforms, safety products and facility services, sought a company-wide computerized maintenance management system to support a corporate reliability initiative. After piloting and selecting eMaint, the post-implementation challenge was filling gaps in foundational maintenance data and creating a consistent baseline to track PM completion, reliability metrics and cross-site continuity.

By loading 28,000 assets across roughly 160 rental production facilities and using eMaint’s multi-site toolkit and shared document storage, Cintas standardized procedures, improved communication and enabled remote audits. The program produced actionable metrics (OEE, MTBF, MTTR), raised technician labor-hour accountability to 85%, helped earn OSHA VPP Star recognition at 20+ locations, and delivered a 50% increase in Return on Net Assets.

Cintas

James Wagoner

Regional Field Engineer