Case Study: C.B. Fleet achieves 50% reduction in reactive maintenance and improved internal communication with eMaint

C.B. Fleet Laboratories Experiences Enhanced Communication with eMaint Dashboard Tools

C.B. Fleet Laboratories, a leading manufacturer of personal care and OTC products, needed a more user-friendly CMMS and strong ongoing support to drive a three- to five‑year maintenance vision. After evaluating multiple vendors and running a 30‑day trial, the company selected eMaint to replace an inefficient system and address gaps in uptime, communication and maintenance planning.

Working with eMaint and its services team, C.B. Fleet validated processes, engaged mechanics, and rebuilt operations around five pillars (people, materials, workload, basic care and reliability), instituting mandatory work orders, better stockroom management and automated PMs. The result: a 50% drop in reactive maintenance, reactive maintenance labor down from 75% to 40%, parts located in under five minutes, 99% parts accountability, improved wrench time and visibility, and enhanced internal communication for 71+ site users via eMaint dashboards and 300+ automated reports.

C.B. Fleet

Marc Cote

Director of Engineering and Maintenance