Case Study: UNC Health improves IT rollouts and internal communications with EmailOpen

UNC Health improves IT rollouts and reduces email overload with EmailOpen

UNC Health's IT department faced a challenge in communicating effectively with its users, who were often confused by technology. They needed a platform to clearly deliver messages about new application rollouts and support services while also measuring communication relevance and demonstrating ROI. They turned to the vendor EmailOpen for a customized enterprise solution.

Using EmailOpen's solution, which featured real-time measurement and forecasting, UNC Health added clarity and consistency to its communications. The results included smoother application rollouts, increased user adoption, and a reduction in email overload. EmailOpen helped them achieve an excellent ROI by broadening the use of productivity applications and reducing time spent on routine IT support.

UNC Health