Case Study: Cox Communications improves internal communication and employee engagement with EmailOpen

Cox Communications strengthens employee engagement with EmailOpen and reaches 20,000 employees

Cox Communications faced the challenge of delivering consistent internal messaging to its dispersed and busy workforce. The company sought to strengthen employee engagement and reinforce its corporate identity through compelling communications, turning to vendor EmailOpen for a solution.

EmailOpen implemented a mobile-first email solution for Cox Communications, utilizing custom-designed templates that incorporated the company's branding to ensure consistency. This approach successfully reinforced key brand messages and resulted in a measurable increase in employee understanding and connection with the company's management and objectives.

Cox Communications