Case Study: Leading Pharma Company improves cash flow with Emagia

Global Pharma Manufacturer Improves Cash Flow with Emagia

Leading Pharma Company, a global life sciences manufacturer with more than $2.8 billion in revenue, turned to Emagia to modernize its order-to-cash operations. The company was struggling with multiple ERP systems, fragmented customer master data, limited visibility into global receivables, high deductions and disputes, manual collections, and AR past dues above 25%.

Emagia implemented its AI-powered Digital Receivables Platform across multiple ERP systems, giving the customer a unified global order-to-cash platform with Customer 360 visibility, automated collections, dispute resolution, and audit-ready controls. The results included a 15-day improvement in DSO, a 91% reduction in dispute resolution cycle time, and $118 million in annual working capital savings, along with 100% digital collections and stronger customer experience.