Case Study: Cali Bamboo Accelerates Digital Credit Decisions with Emagia

Cali Bamboo Boosts Digital Credit Decisions With Emagia

Cali Bamboo, a U.S. provider of hardwood floor and green building materials, needed a faster, more efficient way to manage its growing volume of customer credit applications. Its manual, paper-based process made credit decisions slow and cumbersome, with challenges around illegible forms, storing PDFs, manually pulling bureau reports, updating NetSuite, and verifying bank, trade, and resale information.

Emagia implemented its digital credit cloud, thecreditapplication.com, to digitize and automate Cali Bamboo’s credit application and approval workflow. The solution added secure online applications, automated validations, digital signatures, integrations with Experian and NetSuite, and online resale and reference verification, helping Cali Bamboo accelerate onboarding, improve customer service, and make consistent instant credit decisions while reducing receivables risk.

Cali Bamboo

Dana Forrest

Controller