Case Study: eManifest Service Centre Inc. streamlines customer communication with eM Client

eManifest Service Centre Inc. - Customer Case Study

eManifest Service Centre Inc., a Canadian provider of electronic manifest services, faced the challenge of finding an easy-to-use email client that could operate seamlessly on both Windows XP and Windows 7 with Office 365, replacing their previous MS Outlook Express solution. They needed a professional, low-maintenance program that would ensure continuity across all workstations for their team.

eM Client provided the solution with its clean, customizable interface and robust feature set. The implementation was immediate and successful, with the Multiple Signatures and Quick Text features drastically reducing response times to common inquiries. The Contacts feature and deduplicator also significantly lowered IT maintenance time. eManifest achieved greater productivity and operator efficiency, with eM Client becoming essential for nearly all customer communication.

eManifest Service Centre Inc.

Trent MacEachern

IT Admin