Case Study: SGS scales global technical training with Elucidat

SGS builds a 250-author elearning community with Elucidat

SGS, the world's leading inspection, verification, testing, and certification company, faced the challenge of rolling out new technical process training to thousands of employees across its global laboratories. Their small Talent Development team needed a way to empower a group of ten technical experts, who were novices in online learning design, to create and update this essential training themselves effectively and regularly. They partnered with vendor Elucidat to find a scalable elearning solution.

Elucidat's Learning Consultancy Team designed a tailored template specifically for SGS's technical content, which the experts used to create consistent and engaging modules. The vendor also provided 1-2-1 project reviews to offer specific support and ensure quality. This solution enabled the ten experts to produce their first ten professional modules in just seven weeks, building their confidence and skills. The initiative grew into a self-sustaining global authoring community of over 200 in-house authors who now produce essential elearning for the organization.

SGS