Case Study: Kingfisher plc achieves scalable, cost-effective learning production with Elucidat

Kingfisher plc cuts training costs by over 90% with Elucidat

Kingfisher plc, a home improvement retail group with multiple banner brands, faced the challenge of efficiently producing five million hours of engaging, multi-brand online learning for its 80,000 employees. Their previous approach, using multiple platforms and an expensive external supplier, led to inconsistent, costly, and poorly received training. To achieve global consistency and scale, they partnered with Elucidat and adopted its cloud-based authoring platform.

Elucidat provided a flexible authoring tool and learning consultancy services, enabling Kingfisher to create branded learning styles for each banner and distribute course creation. This solution led to a dramatic reduction in training costs of over 90%, learner satisfaction scores averaging 8/10, and improved collaboration across the business units. Ultimately, Elucidat helped place learning and development at the heart of Kingfisher's strategy.

Kingfisher plc