Case Study: Clearview Federal Credit Union expands accessible member banking with Eltropy Video Banking

Clearview Federal Credit Union serves members across 0+ states with Eltropy Video Banking

Clearview Federal Credit Union sought to make banking more accessible for its members by moving beyond traditional in-person branch visits. To offer seamless, face-to-face service remotely, the credit union partnered with vendor Eltropy to implement its Video Banking solution, powered by the Eltropy Digital Conversations Platform.

The solution from Eltropy enabled members to conduct a wide range of transactions over video, including applying for loans and depositing checks. This allowed Clearview to expand its service reach, support members who had moved out of state, and extend service hours without increasing overhead costs. The implementation served thousands of members and eliminated the need for in-person visits to open new accounts, creating richer, more personal banking experiences.

Clearview Federal Credit Union