Case Study: Nova Post achieves cross-border Shopify shipping automation with Eltrino

Nova Post launches Shopify shipping across 16 European countries with Eltrino

Eltrino was commissioned by Nova Post, the international arm of Ukraine's largest logistics operator, to solve a critical challenge. As Nova Post rapidly expanded its European network to 800 locations across 16 countries, Shopify merchants had no integrated way to offer its shipping services. This forced merchants to manually calculate rates, handle customs documentation, and create shipments outside of Shopify, hindering Nova Post's growth and the merchants' ability to use its network.

The solution developed by Eltrino was a comprehensive Shopify app that automates the entire cross-border shipping workflow. The app provides live rate calculations at checkout, allows customers to select pickup branches or lockers, generates international documentation and labels, and syncs tracking. As a result, Nova Post launched the app on its own account in 2025, immediately providing European merchants with a seamless integration that supports its expansion. Eltrino's work directly supports Nova Post's plan to increase international volumes by over 30% in 2026.

Nova Post