eLoyalty

eLoyalty, a TeleTech company, delivers a differentiated customer experience in your contact center. They have the technology to make it easier, more responsive, more flexible than ever before. eLoyalty cloud, hybrid, and on-premise technology offerings enable clients to communicate seamlessly with their customers across multiple channels and devices to build customer loyalty. They work with you to determine the best solution for your customers and provide business case justification to replace existing communication technologies or simply layer on new cloud technologies.

Case Studies

Showing 22 eLoyalty Customer Success Stories

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Fashion Retailer - Customer Case Study

Financial Services Leader Strengthens Customer Loyalty and Increases Profitability with Multichannel Solution

Healthcare Company Gets Post-Merger Contact Center Makeover

Global Retail Food Chain Company - Customer Case Study

Global Retailer - Customer Case Study

Government Agency Partners with eLoyalty to Launch CRM System in 90 Days and Accelerate Public Services

Innovate for improved functionality, reduced costs

Streamline Patient Care for Improved Efficiency and Customer Experience

A Large Apparel Retailer Attains Systems Reliability during Peak Seasons

Making Electronic Records Implementation History

Large National Retailer - Customer Case Study

Largest Commercial Pest Control Company - Customer Case Study

Inconsistent Customer Experience Leads to Lost Calls, Lost Sales

Major Automotive Manufacturer - Customer Case Study

High-Tech Solution for High-Touch Client Experience

Nation’s Largest Independent Provider of Consumer-Directed Health - Customer Case Study

National Department Store - Customer Case Study

Next Gen Self-Service Contact Center Improves CX and Saves Money

Self-Serve Worker’s Compensation Claims by Phone

Portable Cloud Solution for Increased Productivity

State Social Services Agency - Customer Case Study

From Zero to Hero with Self-Help Solution

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