Case Study: Crocus achieves faster planning and better customer service with eLogii

Crocus Unlocks Efficiency with eLogii Smooth Operations + More Profit

Crocus, the UK's leading gardening website, faced significant operational challenges as order volumes increased exponentially. Their manual routing process was slow and inefficient, which hindered rapid scaling and led to an overwhelming number of customer calls to track deliveries. To support their growth, they implemented the eLogii delivery management platform.

The eLogii solution provided automated route optimization, live order tracking, and detailed analytics. This implementation allowed Crocus to dramatically reduce manual planning time by 75% and double its revenue without the expected scaling bottlenecks. The live tracking feature also saved the team hours per day in customer calls, greatly improving service effectiveness.

Crocus

Michal

Lead Data Analyst